Pacific Limousine Services – DGN Pacific LLC / TCP 43658-B
Pacific Limousine Services (DGN Pacific LLC) is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights regarding your personal data when you contact us through our website, advertisements, or booking inquiries.
Who We Are
Pacific Limousine Services is a licensed chauffeured ground transportation company operating under DGN Pacific LLC, headquartered in Costa Mesa, California. We hold California TCP license number 43658-B and provide professional black car and SUV transportation services throughout Orange County, Los Angeles County, and the greater Coachella Valley.
Information We Collect
When you submit a lead form, contact form, or booking inquiry through our website or Google advertisements, we may collect the following personal information:
- Full name
- Email address
- Phone number
- Pickup and drop-off locations
- Travel dates and times
- Number of passengers
- Any additional notes or special requests you provide
We do not collect payment card information through lead forms or contact submissions. Payment details are handled separately through secure channels at time of booking.
How We Use Your Information
The information you provide is used solely to respond to your transportation inquiry and to provide our services. Specifically, we use your information to:
- Contact you regarding your quote or reservation request
- Confirm, coordinate, and manage your transportation booking
- Send service-related communications such as driver details and trip confirmations
- Improve our services based on your feedback
We do not use your information for automated decision-making or profiling.
How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:
- Service providers: We may share necessary details with our licensed drivers or affiliated transportation partners solely to fulfill your reservation.
- Legal requirements: We may disclose information if required by law, regulation, or valid legal process.
- Business transfers: In the event of a merger or sale of assets, your information may be transferred as part of that transaction.
Google Lead Forms
We use Google Ads lead form extensions to allow you to submit inquiries directly through Google search and display advertisements. When you submit a lead form through Google, your information is collected by Google on our behalf and shared with us in accordance with Google’s privacy policies. By submitting a Google lead form, you agree to both this Privacy Policy and Google’s Privacy Policy (policies.google.com/privacy).
Data Retention
We retain your personal information for as long as necessary to fulfill your inquiry or booking, and for a reasonable period afterward for recordkeeping and legal compliance purposes. If you wish to have your information deleted, please contact us using the information below.
Data Security
We take reasonable administrative and technical measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- The right to access the personal information we hold about you
- The right to correct inaccurate information
- The right to request deletion of your information
- The right to opt out of marketing communications at any time
California residents may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, please contact us directly.
Cookies and Tracking
Our website may use cookies and similar tracking technologies to improve your browsing experience and to measure the effectiveness of our advertising. You may disable cookies through your browser settings; however, some features of our website may not function properly as a result.
Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Pacific Limousine Services | DGN Pacific LLC
Costa Mesa, California
Email: info@pacificlimousineservices.com
Website: pacificlimousineservices.com
© 2026 Pacific Limousine Services | DGN Pacific LLC | TCP 43658-B | Costa Mesa, CA
